by Charlee Hanna | Feb 10, 2015 | Uncategorized
“The customer is king.” “The customer is the heart of the organization.” “The customer is always right.” Are these statements nice mottos or true principles? Mottos are wonderful encouraging statements to have on the bulletin boards to remind everyone why they have...
by Dave Hanna | Jan 26, 2021 | Uncategorized
Organizational Transformation is the latest term for moving an organization to better results. Though the term may be new, the dynamics of making change happen remain unchanged.
by Dave Hanna | Feb 16, 2018 | Uncategorized
How mastering the dynamics of a matrix structure can enable high-performance streaming in our Digital/Global Age Mention the words “matrix organization” or “matrix structure” to anyone who works in one and you will never find a neutral response. Most people loathe the...
by Dave Hanna | Dec 18, 2017 | Uncategorized
A hedge fund’s recipe to revitalize Procter & Gamble relies on numbers and structural changes to serve short-term interests. A healthy prescription requires a thorough diagnosis of P&G’s organization and culture.
by Dave Hanna | Jul 12, 2017 | Uncategorized
Many business leaders today are challenged to turn around their businesses due to massive changes in the marketplace. Turnarounds seldom are accomplished by a brilliant individual acting alone; they require the teaming of different resources and efficient, supportive...
by Dave Hanna | Jun 8, 2016 | Uncategorized
As traumatic as economic downturns are, they also offer an invisible silver lining to organizations who have the vision to see it. A downturn can come from any number of different factors and have companies scrambling to keep their heads above the rising flood-waters....
by Charlee Hanna | Jan 27, 2015 | Uncategorized
What a disappointment and a huge let down I was experiencing. We had been traveling for several hours and my mouth was watering thinking about a hot roast beef sandwich with real mashed potatoes, or maybe the chicken pot pie. I was thinking about what else might be...
by Jonathan Escobar Marin | May 21, 2014 | Uncategorized
Culture is sometimes treated as some mystical element in an organization. However, far away from this unfair treatment, the culture of an organization can be objectively described by the way people do things in the company: what gets done, how it gets done, and why...
by Charles Dayton | Sep 22, 2013 | Uncategorized
A demanding performance challenge tends to create a Team. In any situation requiring a combination of multiple skills, experiences and judgments, a team inevitably gets better results than a collection of individuals. Teams provide the kind of responsiveness, speed,...
by Ord Elliott | Mar 1, 2013 | Uncategorized
Introducing Fluid Form in stages is much less threatening than imposing it in one fell swoop. When it is introduced gradually, people are inclined to think that making things work effectively […]This content is only available to members.