Remote Teams: The Headache or The Asprin

Remote Teams: The Headache or The Asprin

When aspirin was first introduced, it was seen as the miracle drug. It had an effect on 50 different ailments. Today it has become the largest selling health problem solver in the world. It has an effect on everything from gout, to pain, to cancer. Most managers these...
A Beloved Christmas Piece Emerges  Out of Sorrow and Despair

A Beloved Christmas Piece Emerges Out of Sorrow and Despair

Charles Jennens was wealthy, well educated, unmarried, and pious. Pious, meaning he was a devout Christian. His younger brother had committed suicide while at school and left Charles heartbroken. In the mid 1700s suicide was considered damning one’s soul to hell....
5 Factors of HPOs and SaaS Companies

5 Factors of HPOs and SaaS Companies

Virtual companies! Are they a horse of a different color or a suit of clothes cut from a different bolt of cloth? I am finding that many are smaller SaaS companies and have many elements found in High Performing Organizations. These companies seem to be hidden from...
The Customer Is King – Maybe

The Customer Is King – Maybe

“The customer is king.” “The customer is the heart of the organization.” “The customer is always right.” Are these statements nice mottos or true principles? Mottos are wonderful encouraging statements to have on the bulletin boards to remind everyone why they have...
Inconsiderate Decisions and the Consumer

Inconsiderate Decisions and the Consumer

What a disappointment and a huge let down I was experiencing. We had been traveling for several hours and my mouth was watering thinking about a hot roast beef sandwich with real mashed potatoes, or maybe the chicken pot pie.  I was thinking about what else might be...
The Problem Wolves That Change Rivers

The Problem Wolves That Change Rivers

The boss called me in and said, “This is the problem – and this is how it needs to be fixed.  Now fix it.”  The boss is a smart guy and has been here much longer than I have.  He also makes a lot more money than I do.  He is the boss and I need to do what he wants. ...

One Persistent Person, Innovation and Change

This is the story of how one persistant person overcame the conventional wisdom and groupthink in his organization to create one of the greatest household products ever produced. It all started in in April, 1931, when Robert Duncan, an engineer with Procter & Gamble, visited some plants on the European continent.  He was scouting to see […]
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A Short Team Lesson from 2×4’s

The construction industry is fascinating to me – from forests to lumber mills and on to the design and building of structures.   In the Northwest, most of the large, easily accessible trees have already been cut.  This leaves a huge problem for both the lumber mill and the construction industry.  How does one get timber […]
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DOWNSIZING: How Well Does It Work?

This information is taken from an article by Amanda Bennet “Downsizing Doesn’t Necessarily Bring An Upswing in Corporate Possibilibites”, WSJ June 6, 19991 pp.B1,B8.  The article is no longer available from WSJ but has been widely referenced since...

How A Russian Company Learned To Compete In A Free Market

An interview with Oleg V. Pronin, CEO of Peresvet Group.  This interview took place during the 13th Annual HR Summit, Ritz Carlton Hotel, Moscow, Russia. Mr. Pronin represents an investment company mainly involved in real estate development.  They construct real estate in Moscow, the surrounding areas, and cities in central Russia with over 1,000,000 in […]
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