When we compared notes on Toyota and P&G we found these two great companies to have much more in common than one would initially think. Both have consistently focused on providing customer value and have been rewarded with big profits for it. But the real story here is what these companies do with those profits: they invest them in building a culture of innovation and in making ever-better products that win the hearts of more customers. The manufacture of these products sees the development of the capabilities of associates and partners. For both companies, achieving sustainable growth by fostering that virtuous circle is the foremost responsibility of management. To get there, both companies have focused on developing leaders who operate in an environment that enables employees to make the most of their efforts to continuously improve themselves, the product, and the process.

Read the entire article below.

This was the third most read article on Planet Lean in 2015. http://planet-lean.com/the-virtuous-circle-of-sustainable-growth-how-lean-management-practices-at-proctergamble-and-toyota-make-for-an-environment-based-on-customer-focus-and-people-development

Leadership Value-driven Purpose People Processes Systems High Performance Culture