Change is unavoidably disruptive.  You do something the same way for so long that its performance is habitual, almost automatic.  It can be done while thinking of something else: “Look at me.  I’m multitasking!”  That’s all fine until—BOOM!—now you are supposed to do it differently.  Now it’s harder and not going as well because you’re […]
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Leadership Value-driven Purpose People Processes Systems High Performance Culture