HPO Diagnosis



This diagnosis process is conducted in collaboration with our strategic partners at the HPO Center in the Netherlands. It invites you to compare your organizational capabilities with the HPOs in a global study of over 2,500 companies.

An organization can determine its HPO status by conducting an HPO Diagnosis. During the HPO Diagnosis managers and employees fill in the HPO Questionnaire (available in over 15 languages), in which they indicate how well the organization performs on the 35 HPO characteristics, on a scale of 1 (very bad) to 10 (excellent). Thereupon the average scores on the five HPO factors is calculated and put into a graph. From this graph it can be seen whether the organization is already an HPO (which means a score of at least 8.5 on all HPO factors) and which HPO factors show a dip in the graph and therefore have to be improved. During a workshop with management and employees the results of the HPO Diagnosis and the HPO graph are discussed and an action agenda, with actions to improve the HPO scores, is drafted. In the next one to two years, the organization then has to work dedicated on these actions in order to improve its HPO scores and its competitive performance.


For a full description of the HPO process click here


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