Leadership

Leadership

Business leaders must be deeply committed to reach the peak of high performance. They learn from the market, competition, and all associates. They earn and maintain the trust of all associates. They adapt accordingly as changes in the market and unexpected situations come to them.

Value-Driven Purpose

Value-Driven Purpose

Leaders define a distinctive business strategy, core operating values, and clear expectations to chart the course at each milestone of the journey. Their purpose includes critical needs of their most important stakeholders.

People

People

HPOs are produced by High Performing People. These associates must
possess the critical competencies to deliver the strategy. They must be (like their
leaders) also be open to change based on external changes, new opportunities, and
continuous improvement ideas.

Processes

Processes

HPOs carefully define their work processes and continuously improve them. They recognize that all work tasks are part of a process and all processes are designed to fulfill the core needs of the customers. HPOs continuously improve their processes through closer customer connections and by working with each supplier, for innovation, safety, product development.

Systems

Systems

All processes are part of larger systems or networks of organizational units, resources, and information. The governing principle of a system is that each of its elements must fit into the overall order of things. A system that maintains order will survive all manner of disturbances or change. When the order breaks down, the system falls apart and dies.

High Performance Organizations

High Performance Organizations

What exactly is a High Performing Organization and how do I know if we quality?

We have tried many different improvement techniques, but nothing has really made a lasting difference in our results.

Consulting To Redesign The Whole System

Consulting To Redesign The Whole System

All too often, managers and the consultants they employ believe they already know how the organization needs to be reconfigured to get better results. They attack the problem by immediately making design changes. For example, some common reactions to poor results are to set new goals, or to modify the bonus system, or to restructure, or to replace the manager. Prescribing without first diagnosing doesn’t work any better for organizations than it does for purchasing your next pair of glasses or contact lenses.

Our consulting approach to working with the whole system is to diagnose before prescribing. We have helped organizations all over the world make significant improvements in less time and with lower costs than they thought possible.

HPO Team Consulting

HPO Team Consulting

A critical “People” issue in HPOs is the ability to mold competent individuals into high performing teams. There are two aspects to HPO team development: (1) How the team is structured and organized and (2) how well the team members interact with each other, support each other, have real dialogue on critical issues, and respond to feedback. We have expertise and experience in both aspects of team development.

 

Strategic HPO Consulting

Strategic HPO Consulting

“Those that fail to learn from history, are doomed to repeat it.” – Winston Churchill

Leading an organization to high performance is more like a mountain-climbing expedition than a Sunday walk in the park. It is a long-term proposition. It has some traps and barriers along the way. But, like any mountain expedition, the odds of safely reaching your desired target are greatly improved if you have a guide who has traveled the path before and knows the terrain. This is the relationship we like to forge with our clients in search of HPO achievement. We are your partners in the journey: You scope out the expedition with our coaching. You progress from milestone to milestone with us. We advise beforehand if you are getting too close to a precipice. We share your exuberance and celebrate successes along the way.

High Performance Leadership

High Performance Leadership

Leading an organization on the HPO journey faces unique challenges and obstacles that require one’s commitment and skills. This workshop will help you develop a plan to fortify yourself for the journey ahead. The focal areas are personal commitment, understanding of HPO principles, and case studies of past leadership successes.

Leadership Value-driven Purpose People Processes Systems High Performance Culture