Purpose:

Why We Exist

To document, transfer, and deliver capabilities of superior value to enable companies to become High Performance Organizations (HPOs).

Our integrity, experience, and professionalism earn the trust of our partners, enabling us to build long-term relationships and continuous improvement on the HPO journey.

We develop high performance by working on the whole system:

• Delivering customer-focused value creation and world-class, sustainable results

• Designing flexible, collaborative, and adaptive organizations

• Developing organizational cultures of operational excellence and fully engaged associates

• Partnering effectively with customers and other stakeholders, including the communities in which we live and work

Vision:

What We Aspire to Become

We are the partner of choice for companies worldwide looking to become High Performance Organizations.

Values:

What Binds Us Together

1. We live what we espouse. We build trust by acting with integrity, collaboration, flexibility, and a commitment to excellence in all we do.

2. Our success is measured by our customers’ successes. We consistently exceed their expectations.

3. Passion for building excellence across the value stream of the organizations.

4. We have a deep respect for people, unleashing their power and potential.

5. We are one global team. We value our stakeholders’ different points of view, experiences, and market conditions. By deeply understanding these differences in pursuit of our common purpose, we will develop world-class businesses sooner.

6. We embrace the imperative of continuous improvement. Our core values do not change, but we are open to change everything else in order to succeed in an ever-changing world.

Leadership Value-driven Purpose People Processes Systems High Performance Culture